We were in the Grand Ballroom which was the most beautiful room I have ever been in. My guests are still talking about how amazing the food was and that it was the best wedding theyve ever been to! Also, the food was delicious from what I heard lol (I barely ate) and the entire staff was great. She provided us with great ideas and delivered on all our wants/needs as well. We had trouble gathering all the family members after the ceremony for pictures, and Amanda stepped up without hesitation and without necessarily knowing all of our family members, and tracked them all down. Life just simply gets in the way. s told us that it was the best wedding they had ever attended! It is an absolutely gorgeous ballroom! I wish I could relive the entire day! . You will not be disappointed. edding day so special and we couldn't have asked for a better person to work with! The Waterfall provided us with best wedding day experience I could ever imagine! I ran a bit late with the ceremony and reception, but all in a, the Waterfall made my day so perfect and special. They were there for you to ask if you were hungry, needed a drink, etc. We also told them 10 days in advance to cancel when the accident happened. We could not have asked for a more beautiful venue with outstanding service. 43,855 were here. Located minutes from the heart of Philadelphia, The Waterfall is one of Delaware's most elegant catering facilities. The quantity, and quality of the food, and service of the waitstaff not only floored my guests, but myself as well - and this was after a year of working with the venue. Every time we walked through the door (which was many times in the beginning to see all of the changes!) I had my wedding at The Waterfall on 9/6/2018 in the I know that when planning your wedding it is really difficult to make so many decisions, however choosing The Waterfall was by far the best and easiest decision I made during my entire wedding planning process. tail! Wow! Brandon, our matre D, and Amanda, our bridal attendant, were amazing, especially Amanda. With 2 other younger daughters, we will definitely be back! lipstick, running to get me a drink, to taking photos of me on my phone. They were so good that after the wedding, even my groomsmen were telling me how great they were and taking care of stuff I didnt even know about and that they deserve a raise! Not only is the most unprofessional establishment I've ever encountered, the staff are unsavory and hostile and I would never recommend for anyone to spend $20,000 for FILTH. venue. I would like to preface this review stating there are not enough words to do it justice for how amazing they were to make our wedding into the most memorable day of our lives. Our guests have not stopped talking about the food, both how much was offered and how good it was! Thank you all again for everything! Thanks Waterfall! Thank you so much for making our day the best ever!! i obviously dont plan events on a daily basis so I didnt know how to do things liek place settings and table arrangements. When you host your ceremony at the Waterfall Catering & Special Events, a wedding venue located in Claymont, Delaware, you can experience a truly romantic escape. Everyone was so attentive to the needs of everyone involved in the wedding and they made sure that my husband and I had everythi Everything was amazing! We have received extensive calls, texts and emails from guests praising The Waterfall for a perfect evening. I live out of state so having them specialize in weddings made my planning process a lot less stressful since I'm not from the area. On the day of our wedding the ENTIRE staff did an excellent job of keeping us and our guests happy. The food was abundant and everything tasted great ! A swiss watch might have the precision that they all displayed. The wedding set up was not what I wanted and I was not allowed to go downstairs to do anything, which made me a little upset especially finding out my centerpieces werent filled with water for my floatable candles and the seating chart was not where I asked it to be. Our wedding took place on November 9th 2018 and I am still dreaming about how amazing it was, most of which is because of the Waterfall. hey ensure that every detail is accounted for. I could not have asked for a better family to work with for such a special day! She ensured we always had a drink our hand, and she went over and above by helping my husband sew a button back onto his suit jacket and hunting down a Tide pen to get chocolate out of my dress! coordinator quit, no one told me until I called to file a complaint against her for no responses for almost 45 days, this just three months prior to my wedding. The amount food is out of this world! You have your own bridal suit, which is filled with different alcohol and food from the cocktail hour. Our uplighting and monograms look fantastic in this space because of the controlled lighting. Ashley was so helpful with every step we took, from menu accommodations to room light colors. Even though both spaces are designed differently, they both provide couples with an elegant backdrop in which to exchange their vows and celebrate their big day. All our guests could not stop talking about the food and how beautiful this venue is. It has the environment that produces a dream wedding image and the staff is very friendly and cooperative. Not to mention that the Minimum number of guests and price per person is much higher than nicer and more professional locations within the immediate area. When you host your ceremony at the Waterfall Catering & Special Events, a wedding venue located in Claymont, Delaware, you can experience a truly romantic escape. 174 Acre Luxury Mansion Rental with Private Pool in Poconos - PA (1700) 4.96. Jessica stepped right in and made sure everything went smoothly. They truly understand how to make the day special and run smoothly. I hope as you read this review and are considering The Waterfall for your wedding day that you can see how appreciative we are to their team. I voiced my opinions starting when we got back from the honeymoon on 9/24/18, and the buck has been passed several times, received one call from Dan (general manager) back in mid-October, but now to date (11/6/18) NO ONE HAS done a final follow up. I am so thankful for her! job so much easier! They worked with us to set up our payments that would work better with our timeline & finances. The staff was all attentive and friendly, the food was AMAZING (I am still getting compliments on how much everyone enjoyed it! Jessica is the best event planner and truly nailed every detail. Sign up on The Knot to reach more couples and book more weddings! The Waterfall offers a variety of options. Thank you all for making my wedding a magical occasion! Try to imagine a wedding full of endless possibility, everything you'd ever want and more, and you'll find it right here. If you are looking for an all-inclusive venue for your wedding or any other special occasion you need to check out The Waterfall. We had to reschedule 3 times due to covid, and they were nothing We had our wedding here and it went great! She helped to make sure that the day of went as smoothly as possible. As I approached the dance floor she yelled at me as if I was her 4 year old child. They were very responsive but once money was fully paid in advance, they were less responsive. Served very late and several of the meals were cold and under cooked, including the bride and grooms. The first time I walked into the main lobby I thought I was in some castle in a different country or a fairy tale. We were able to have a first look of the reception ballroom during cocktail hour before any guests entered and although we didnt need to change a thing, I appreciated the courtesy. s this venue truly breathtaking but the experience in general was simply amazing. I may be biased, but it was the best wedding we've ever been to! Our wedding was originally scheduled for May 2020 but had to reschedule for 2021. This venue is well worth the money for everything to be so great! Delaware City Fire Hall is the most accommodating place to host the wedding ceremony and reception of your dreams. I don't have one single complaint from that day. I'm very type A and the coordinator (Jessica) was so chill along the way of the process and promised all the decor would look perfect --I honestly don't know how but that staff literally took the pictures out of my head and made it happen. THANK YOU GUYS FOR EVERYTHING. Getting married in the middle of a pandemic was stressful in itself, but the staff made my big day perfect. She was actually getting married during the time of our planning and I never noticed a gap in service. ever. Recent Posts. Working with Adriana was also a good experience given the situation with Covid 19, t Everything was perfect. You were so pleasant and kind to me. Weve had several guests saying that our wedding was the best wedding theyve been to, and The Waterfall is a big part of that. We wanted an elegant wedding that exuded our love for God, each other and family. Beyond amazing! Especially our event coordinator Jessy, and our bridal attendant Amanda. The food, cake, dessert (which had 6 stations), open bar, wedding planning, decorating, cleanup, gratuity and NO tax was all included in the price per person. our next annual Couples Celebration! We were also so surprised by the stunning flower tribute to my daughter. Juniper by Tonic is well-equipped to handle elaborate gatherings, and offers incredible views of the city with . I'd say go take a tour and see their packages. When the big day finally came upon us, I stumbled upon David giving his staff the rundown of the schedule and their assignments. We all felt like we were treated like royalty. The food and drink seemed to be never ending - EVERYTHING was delicious! She attended to my daughter's every need and was so pleasant in doing so. The staff are some of the greatest people you will ever meet, the food is amazing as you have read below in other comments, but most importantly, how they make the Bride and Groom feel the day of the wedding is unforgettable. The ceremony was outdoors and was positively beautiful. Staff Superb The food was outstanding. All the little details were so beautiful, you pulled together such an amazing wedding day for Kabria & James. Newark, (302) 368-8000 Cost: $85-$105 per person. -the owner The cocktail hour was amazing! The Waterfall can be contacted via phone at (302) 792-2600 for pricing, hours and directions. The entire staff is absolutely amazing and so accommodating. Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Bar & Drinks, Cakes & Desserts, Food & Catering, Planning, coordinator and event specialist did not give a lot of feedback nor did they seem to be very organized. later. It was amazing. It did not stop them from making sure we had an the time of our life. My husband and I really enjoyed our day (stress free) and our guests have shared how much they enjoyed themselves and the food as well. Perfect venue! was. Both ballrooms accommodate large guest lists and their food is absolutely amazing. The staff at the Waterfall catered to all of our wants and needs to create the most unforgettable of our lives. I can't thank Rachel enough for all her help with our special day. I made a complaint that no one communicated this change with me, but it happened again with my second coordinator. Highly Recommended!! Plan your wedding wherever and whenever you want on the WeddingWire App. -shoutout to Dan who saved my wedding by allowing us to borrow things the venue had already Once we completed the tour we were seated in our "sales desk" room. There was SO MUCH FOOD. we cannot thank the staff at The Waterfall enough for making our wedding day perfect! Our contact person and day of coordinator, Jessica, was a joy to work with the days leading up to and the day of our wedding. I was a DIY bride who coordinated my wedding up until I arrived at the venue on my wedding day. Also, if you ask they will bring you anything you want up to the bridal suit. The food tasting was so much fun and they give you SO MANY options to choose from, and each entre is incredible! I haven't even started about the food yet. Our guests are still complimenting us on how elegant and classic the wedding was and we honestly could not have pulled it off without the staff! Definitely consider this place for your wedding. She made sure we were taken care of every step of the way. That was a special piece from our culture that was made flawlessly by the waterfall. Just wanted to thank you again for all of your kind words! There had to be over a hundred different foods which includes a Toscana table, 25 or more butlered apps, 3 stations, pizza and more. In this case, my husband was a guest too, and he also observed what I did. We couldnt be happier with their service. Just a great spot to get married. Every little thing was beyond amazing and honestly I can't begin to explain how helpful everyone All I can say about this venue is WOW. coordinate our special day. From bridal party to guest the energy and excitement through the night never faded!! Cocktail hour was amazing. No big deal. b job and was so great to work with. On the day of our wedding, she was always near by when I needed her. The FOOD was out of the world amazing and better than anything we discussed. Wedding/event guests have use of: Bridal suite First floor ballroom Grand staircase Living room area Restrooms For Friday events, please be aware that the park office remains open to the public from 8:00 A.M. to 4:00 P.M. g process and never made us feel like they didn't have time for us, no matter how busy they were! We worked very closely with Jessy (& sometimes Jessica) and they were both so professional and organized! ey were by our side for whatever we needed the entire night. I'm so happy with the way my wedding turned out! She stayed in communication with our coordinator and made sure that everything ran smoothly. The team can help with event rentals if needed. They had about 14 pages (front and back) of options for cocktail hour station, butlered hors-doeuvres, dessert stations, actual courses etc etc. The venue wasnt the only thing that impressed us, but meeting with David (Furst) as well. It was a perfect night! The Waterfall is one of the most elegant facilities for Weddings, Social and Corporate Events, having established itself as a premiere destination for superb cuisine, service and ambience. We would have liked to tasted the cake when it was cut. Then several items that night "disappeared" and were never returned to me - cameras on tables (of 15 put out only 4 were returned to us), we had a kids table with legos and crayons (none of that came back, not even the sign that was on the table), my champagne flutes were later found tossed in a random box, not even the box I brought them in, the mirrors that were under my centerpieces never came back, the baskets from the bathroom, and weirdest of all - I had flip flops out, so my friend left her shoes under a table and even they were never returned to us. Kevin made sure we never needed anything, and accommodated last minute requests took care of little things that would pop up throughout the night. Ballroom and the dance floor was huge. contact journal weddings about portfolio. Without them I may have not enjoyed the day as much as I did!! We knew we were going to be in good hands from the very first meeting with our Event Specialist Nicoleta. The guest were extremely satisfied with the food. is absolutely amazing and was the biggest blessing to have her as our Coordinator! Even when my DJ didnt show up (crazy right!? The only reason I gave them a two star was because the food was incredible (according to my guests, they took my plate before I could eat), and they do a lot of nice gestures in the beginning to welcome you (or a small bottle of champagne and a food platter when you sign your contract, etc. I would 1000% recommend them as your wedding venue! David & the staff was very professional, very kind & very organized. You can tell that service is an extremely big deal to them and it shows. They offer you so many options for everything!!!! Adriana was our on-site coordinator but the entire team was helpful and able to answer our questions when needed. ithout confirming a time to meet we called the office to setup a tour. Its immaculately clean, the decor is high end, and the waterfalls throughout are the perfect touch. When she showed us the Grand room I had walked out to the dance floor, which had a white silk screen that had been laid over the dance floor. Maggie and David did an excellent job of helping us through the plannin We had our daughters wedding.here and everything was flawless service to tons of great food. They are so professional. They work by your side from beginning to end. In fact, I remember walking in the first time and just smelling the cleanliess of the facility. Weddings W hen you host your wedding at The Waterfall, we are happy to handle the details: our all-inclusive packages take the stress out of planning. Select the Caribbean Station for the Oxtails your guests will thank you for it! The Grand Ballroom is where we hosted our reception. I had my wedding at the Waterfall on June 2nd, and it was absolutely amazing! I cannot say enough good things about the staff at The Waterfall. The planning process was easy and a wedding planner from the waterfall walked with you every step of the way. They helped set up all of our decor and everything was perfect when our guests arrived. Everything was set up just as I imagined and I brought in a lot of stuff! They both made it so effortless a we only had to worry about saying our vows and have fun.