Well. Check Switch to pickup About Reviews APPETIZERS SOUPS & SALADS STEAKS & CHOPS SEAFOOD & SPECIALTIES BURGERS & SANDWICHES VEGETARIAN SHAREABLE SIDES DESSERTS BEVERAGES KIDS MENU Most people expect a higher level of service when you dine at a pricey restaurant like this one. Thank you for your candid feedback. We hope to welcome you back in soon! Ruth's Chris Steak House is also on schedule to open in the fall of 2022. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Ruth's Chris Steak House will open in July in downtown Worcester and accommodate 285 people. Ruth's Chris Steak House 3.8 Restaurant Manager. While we were ordering entrees he just walked away from the table while our friend was mid-sentence. Big disappointment. 15. Ordered a rib eye, over cooked. We hope to have the chance to serve you again soon. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023Thanks for the great review! VERY HIGHLY RECOMMENDED, the sidewalk, making for an unusual and interesting sight. Apparently the restaurant does not open their doors until exact opening hours. This is an area of town that has really been built up. A representative from Ruth's Chris appeared in front of the Worcester License Commission on Thursday morning to obtain a common victualer license and an alcohol license for indoor and outdoor dining. He didn't clear the other two settings at our table. Service by Heather was even better. ABOUT YOUR STEAK: Ruth's Chris specializes in the finest custom-aged Midwestern beef. As Worcester officials gathered to announce the upcoming opening of Ruth's Chris Steak House in Mercantile Center, city leaders remarked on how far the area has come in just a few years. One of the managers, Paul, stopped by various tables to make sure all was going well. It took forever for the drinks to arrive. Merry Christmas! There is a level of professionalism that was not being met. The Seared Ahi Tuna with cucumber and a mustard-beer sauce is amazing sushi quality and a great way to start. Get quick answers from Ruth's Chris Steak House staff and past visitors. This job is offensive or discriminatory This job appears to be fake This job or the information included is inaccurate This job is an advertisement for something other than hiring . of their national reputation so we agreed to try it. It was a simple coke yes but that should not happen. Our waitress and bartender was fantastic and attentive even with how busy it was. MonThu, Sun 4:00 pm9:30 pm Amuse-Bouche: Ginger-Lime Grilled Shrimp & Papaya Salad All rights reserved (About Us). First Course: Chicken Pot Pie He was truly a joy to interact with and we look forward to dining here again! Good experience though, and it was a special occassion. Please allow cookies to continue reading. Smiles, and chatting, menu suggestions, and just great hospitality. We broil it exactly the way you like it at 1800 degrees to lock in the corn-fed flavor. After our meal last night, I can confidently say that this isnow the top table in town. I ordered from Ruth's Classics menu, which was a perfect amount of food. Cheesecake w Fresh Berries and the Crme Brule provided a great ending to a fantastic meal. WORCESTER Ruth's Chris Steak House plans to open a restaurant in Worcester, according to the upscale restaurant's second quarter financial report. The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. Tweets & replies. The waitress took my drink before I was done with it (still half a drink left). A food runner came over to us with a to-go bag and said "Did you order this? Thank you! Report Job. We were surprised the restaurant wasnt as packed as we thought it would be. Food. We felt so cared for, on Christmas Eve. First name. Ruth's Chris Steak House. Location is good and parking at night was only $3. We will definitely be back. This is a great addition to Worcester, and hoping it lasts because of the upper end prices. Very plain. We look forward to welcoming guests into our restaurant and showcasing the same top-notch service theyre accustomed to from the brand.. Get hyperlocal forecasts, radar and weather alerts. Please consider sending us your contact information, including your name and a phone number, so that we may directly address your concerns. I needed the Garlic Mashed Potatoes, and we never miss the Sweet Potato Casserole with pecan crust when we go to a Ruths Chris. One of the bartenders had a neck tattoo. Ruth's Chris Steak House announced its newest location in Worcester, which is now open for business. It provides a daily update of the areas most important business news. Thank you for the great review! Its no secret the prices are on the upper end . Ruth's Chris Steak House - WorcesterResponded on January 17, 2023Our goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. MonFri, Sun 4:00 pm6:00 pm, https://www.ruthschris.com/restaurant-locations/worcester/, Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine, Reviews can only be made by diners who have eaten at this restaurant. 7,722 Followers. The project was delayed due to the pandemic, with the opening later pushed back to fall 2021, and then again to this summer. Seriously good. We had appetisers before the drinks ever showed up and were told that if we decide to have another drink we should put the order in right away (before we even tried the first one). Our reservation was for 5:30pm, and the restaurant was about 25% full. However, there was no good reason for a delay of ten minutes for three of our party to get their desserts after four of us had been served ours. Do Not Sell or Share My Personal Information. 2023 Advance Local Media LLC. He didn't let us know our servers name. This reminded me of a over priced Longhorns. Smiles, and chatting, menu suggestions, and just great hospitality. Ruth's Chris Steak House - Worcester is rated 4.4 stars by 173 OpenTable diners. Thank you! The waitress really did her best.. even offered us free dessert. Boiled white potatoes with melted cheddar cheese on them. Maren our waitress was fabulous! First time and won't be last time. Plans for the upscale steak restaurant were announced in August 2019, but the pandemic delayed the . Home run on all of them. This is certainly not the experience we aim to provide nor how we wanted our food to arrive to you. It was a Sunday night at 6:10pm. Restaurant, Cook, Restaurant Franchising, Kitchen Helper. Price excludes tax and gratuity. If you're interested in joining a hospitality team committed to excellence and hungry to grow, with a desire to win and an unwavering commitment to its. The other party was large and loud. While we are happy to hear you enjoyed your meal, we are concerned to hear about your long wait as we never want our guests to leave disappointed. Steak was cooked perfectly and sides were delicious! Private party facilities. COMPENSATION: $15.00- $17.00 per hour. I put in notes to please bring a chocolate cake with happy birthday on it. The lobster tail was so over cooked it wasn't edible. Would you please contact via private message and share more about your experience? The steak was good. From the moment we walked in the door. Today, there are more than 150 Ruths Chris Steak Houses, including 20 international franchisee-owned restaurants in Mexico, Hong Kong, Taiwan, Tokyo, Aruba and Canada. It's our pleasure to serve you and we hope that you'll be joining us again soon. Nothing associated with my waitress just the kitchen staff not able to keep up with the requests. - Another outdoor dining option and a new neighbor for The Mercantile in downtown Worcester is opening this summer. The content of this material is not all-inclusive but is for informational purposes only. Job specializations: Restaurant/Food Service. We were excited when we heard of this location opening in Worcester, We usually travel to Providence to visit Flemings Steak House. Patrick was our server and he was outstanding! Grooming was not of importance for most of the staff. Greeted by Maren - so sweet, cheery and helpful with ordering. The bread pudding was loaded with raisins, and a vanilla Jack Daniels whiskey sauce. Couldnt recommend more. Service was very slow. This location is our first in Worcester, representing an exciting expansion in central Massachusetts that further entrenches us in the areas fine dining scene, Ruths Hospitality Group CEO Cheryl Henry said in a news release. The restaurant will also have a patio seating up to 40, according to the application. We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. We both feel if we are to spend our hard earned money - we deserve the experience along with good food. Not what you expect in a fine dining restaurant. Ruth's Chris Steak House - WorcesterResponded on February 22, 2023We're glad to hear that you enjoyed your evening with us. Third Course: Filet with Burgundy Demi-Glace, accompanied by baked au gratin potatoes and roasted artichokes & mushrooms Would you please contact via private message and share more about your experience? VERY HIGHLY RECOMMENDED. "Ruth's Chris Comes to Worcester. Thats it. An excellent Ciabatta bread and butter is served warm for the table. We were eventually told someone would be right with us and the manager showed up some minutes later chewing food. Founded in New Orleans back in 1965, Ruth's Chris Steak House expanded from a single Big Easy eatery to a worldwide franchise with more than 150 restaurants spanning the globe. We got seared tuna, Caesar salad, lobster bisque and wedge salad. With 5 bartenders on - this was crazy!!! It joins The Mercantile restaurant as the two eateries anchoring the Mercantile Center skyscraper in downtown Worcester. Grooming was not of importance for most of the staff. We suspected that the party of businessmen near us seemed more promising to the servers, TIP-wise. They even accommodated my 7 month old! You should definitely go here, but not cheap. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. Kudos to the staff and management team for their dedication and hard work not easy to do! Water and wine were often offered to be re-filled, and the bread, although prompt, was not replenished. Charlotte, NC 28202 (Downtown Charlotte area) +1 location. Ruth's Chris. Service was also excellent, although we went pretty early before prime time. Manager was great, we were compensated for it. Home run on all of them. Then we serve your steak sizzling on a heated plate so that it stays hot throughout your meal. Low key. May 25, that it appointed Worcester's Stacey Forrest as the human services agency's first chief operating officer. Jack was helping him as well. Ruth's Chris Steak House - WorcesterResponded on January 11, 2023Thank you for the great review! Then here comes Heather - what a team this was. Served with Coffee & Tea There's also a small well-chosen wine list by the bottle. The Filet Mignon was outstanding and give you plates that you eat off that are scorching hot (which I was warned 3 times and still managed to touch the plate --- brilliant.!) The host left the menus on the table and said "your server will be right over". Both were served hot and were great accompaniments to our steaks. Cant wait to return! What a mess. But she took care of it and was top notch and her service, thank you Stephanie. We had to ask for bread and butter, my husband's drink refill and for the check. So that we can learn more, please consider replying to us directly with your contact information, including your name, and a phone number. Fourth Course: Rombauer Jam Cake It was uncomfortable. I get the quality but I think it's a bit expensive. I would absolutely get the filet again. Ruth's Chris Steak House Dishwasher Fresno, CA Easy Apply 30d+ $16.00-$17.00 Per Hour (Employer est.) Ruth's Chris Steak House - WorcesterResponded on February 16, 2023Even though your first course arrived before your cocktails, we're glad to know that you enjoyed your evening with us. While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. The experience last night was just ok. Our server was very friendly and polite, but overall service poor. We had a few little hiccups in our service of the meal delivery. Granted, we arrived at slightly different times, which affected the timing of the drinks we ordered. He didn't let us know our servers name. The kitchen was firing on all cylinders. That was the last we heard about it - not sure why she bothered to ask. He was constantly interrupting us. We had to wait outside in the cold for 15 minutes. Me and the hubs and my brother, sister in law and niece. Ruth's Chris - Worcester, MA Restaurant | Menu + Delivery | Seamless Ruth's Chris 4 Mercantile St (508) 492-0525 $$ 4 ratings See if this restaurant delivers to you. Had to scrap it off and try very hard not to get any on my over cooked mediocre steak! After another 3-4 minutes he brought us over to a table in a room dedicated to small gatherings and there was already a party of 12 in the room. Don't worry, we can still help! Ruth's Chris Steak House Claimed Review Save Share 877 reviews #85 of 1,632 Restaurants in Boston $$$$ American Steakhouse Vegetarian Friendly 45 School Street Old City Hall, Boston, MA 02108 +1 617-742-8401 Website Menu Closed now : See all hours See all (261) Get food delivered Order online Ratings and reviews 4.0 877 of 1,632 RATINGS Food Cant wait to return! Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. The host left the menus on the table and said "your server will be right over". Thank you for such a great dinner experience! The food was tasty but portions small for the price. But it got worse over time at the bar. The restaurant is well designed. Ruth's Chris Steak House This is how it's done. Cheesecake for dessert was fantastic! Full-time + 1. This is a great addition to Worcester, and hoping it lasts because of the upper end prices.More, This location just opened and we were so disappointed. A little pricey, but it's a shorter trip than Boston with the . One of the best bread puddings I have ever tried., The NY strip held me back from giving this a 5 star, so underwhelmed by it, but everything else was above par including the service. My sons Coke showed up through the meal. VERY HIGHLY RECOMMENDED. Im a big Ruths Chris fan and frequent Boston often for personal and work events. Ruth's Chris Steak House is an Equal Opportunity Employer. Ruth's Chris Steak House is an Equal Opportunity Employer. The Crab Cakes were another winning appetizer served on their signature piping hot plate. A food runner came over to us with a to-go bag and said "Did you order this? We have our regular server there and felt a little guilty having found a place closer to home. Ruth's Chris Steak House is an Equal Opportunity Employer. Not happy considering the price tag. Community Rules apply to all content you upload or otherwise submit to this site. Ruths Chris was founded 57 years ago in New Orleans by Ruth Fertel. Food was above average. Our bill was $245.00. It was very clear. While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. This one is worth the expense. We left feeling like we had just been to Applebee's. But we noticed that there was no conversations between the staff and the customers at the bar. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. - Another outdoor dining option and a new neighbor for The Mercantile in downtown Worcester is opening this summer. Please do not leave this page until complete. I wouldn't bother wasting your money. Wine was good. Dinner is served nightly, reservations are suggested, and private dining and offsite catering may be arranged. We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. Would you please send your contact information, including your name and a phone number in a private reply to us? One Eleven Chop House. He didn't wait until we sat down to hand us the menus. The Worcester location will be open from 4 to 9:30 p.m. Sunday through Thursday and 4 to 10:30 p.m. Friday and Saturday. As a matter of fact, our son's water never got refilled so he had to drink the rest of ours. Ruth's Chris Steak House Worcester General Manager Matt Williams and RVP Brian Nelson hold a donation check for the Worcester County Food Bank. Service was better this round. We would welcome the chance to make things better. Order Online. From the friendly hostess who seated us,to our waiter, Sean, who was professional but fun and spot on with everything, and the manager Paul, who was overseeing everything and everyone and honestly went above and beyond. Again very disappointing. We believe in treating our team like family and providing an environment where you can be yourself and grow professionally, while delivering . The service was very friendly, but erratic. (There were plenty of tables available in each dining room), Not a usual Ruth Chris experience. From our warm greeting upon arrival to dessert, everything was perfect. However, there was no good reason for a delay of ten minutes for three of our party to get their desserts after four of us had been served ours. The New York strip was much tougher, not nearly as flavorful, and I have gotten better new york strips at walmart. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. "Ruth's Chris Steak House Restaurant" Photo by Mike Mozart Under The License CC BY 2.0. The Worcester Ruth's Chris Steak House location has been in the works for nearly three years. Thank you for taking the time to leave a review, and we hope to have the chance to serve you again. There were 5 bartenders on!! The menu said, "with 3 large shrimp" notvery large, but they were good none the less. It is too bad, but this location of Ruth''s Steak house does not meet up to the standard of fine dining. We remain excited about our opportunities to grow and evolve the iconic Ruths Chris Steak House Brand, Cheryl Henry, president and CEO of Ruths Hospitality Group Inc., said in a statement. Big disappointment. Ruths Chris offers its guests a one-of-a-kind experience whether theyre celebrating a special occasion or enjoying an intimate dinner. Thank you! WORCESTER, MA Two major additions to the downtown Worcester dining scene were cleared to open on Thursday with license commission signing off on permits for Ruth's Chris Steak House and a . 5 - bumping into each other, no one designated to take care of which guests. Every single thing was delicious. We appreciate your taking the time to leave a review, and we hope to be able to serve you again. I wrote a review / took a survey had someone call in regards to poor experience letting me know I would receive a GC in mail this was about a week ago havent received anything. Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection,. Wine was good. Our waiter, Cedrick, was knowledgeable and charismatic. We appreciate you writing about your recent visit with us. Moving beyond that, the servers were excellent once with us, and the food was excellent. Select a reason for reporting this job. The restaurant specializes in fine steaks and chops, which are cooked using a broiling method and served on a 500-degree plate. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. But it got worse over time at the bar. Ruth's Chris Steak House reviews 140 I Ilovelawyers of US Feb 23, 2023 11:45 pm EST Ac My spouse is an employee at the Ruth's Chris location in Bonita Springs. Stay connected! The atmosphere is great, the food could not have been better but it was the staff that made our visit perfect. The stuffed mushrooms were undercooked and were missing crab, tasted just like bread crumbs with butter. Paul, manager, stopped by our table, and was receptive to our compliments on the staff - because they were amazing. Worcester, Mass. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. The host came over and said "hello". Ruth's Chris Steak House - WorcesterResponded on January 21, 2023Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. What a mess. Guest satisfaction is of the utmost importance to us. Its a terrific addition to a growing city. Restaurant, Kitchen Helper. Creamed spinach - ok. We hope to have the chance to serve you again soon. Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. Service was great. Then enters Waleed - not sure of spelling. 12 bucks for a potato side or veggie side. Food was delicious but the service was subpar. I advised the server and he was kind enough to take an appetizer off, but not the point. Both just above the norm! This landmark publication covers the city and regions rich history of growth and innovation. My filet was cooked perfect and tasted wonderful. The food overall was good, not great. 2023 Advance Local Media LLC. We are glad to know that you enjoyed your meal. Our steaks are served sizzling in butter - specify extra butter or none. Ruth's Chris Steak House is an Equal Opportunity Employer. Its a terrific addition to a growing city.More, This is the version of our website addressed to speakers of English in the United States. Hotels with Complimentary Breakfast in Worcester, Hotels near Massachusetts Vietnam Veterans Memorial, Hotels near (PVD) Theodore Francis Airport, American Restaurants for Large Groups in Worcester, Japanese Restaurants for Lunch in Worcester, Middle Eastern Restaurants for Lunch in Worcester, Restaurants for Group Dining in Worcester, Restaurants for Special Occasions in Worcester. It seemed everyone truly enjoyed working there. They will also offer Sizzle, Swizzle, Swirl Happy Hour from 4 to 6 p.m. Sunday through Friday. Shivan was our server. We had to ask for bread and butter, my husband's drink refill and for the check. Ruth's Chris Steak House Claimed Review Save Share 9 reviews #93 of 319 Restaurants in Worcester 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Open now : 4:00 PM - 9:00 PM See all (25) RATINGS Food Service Value Details Meals Dinner View all details about Location and contact 4 Mercantile Street, Worcester, MA 01608 Website Meals: sea bass, petite filet, rib eye, stuffed chicken. The steaks were cooked perfectly, and were delicious and tender. Seriously good. Management kept a watchful eye on the room during this busy Saturday night. We suspected that the party of businessmen near us seemed more promising to the servers, TIP-wise. Whether you're celebrating one of life's special moments or looking to treat yourself on a weeknight, Ruth's Chris Steak House is ready to serve you. The potatoes au gratin were disappointing. The food was incredible. Listed on 2023-02-28. The prices are steep, but the food is well worth the cost. Thanks for taking the time to leave us a positive review! The Crab Cakes (2) came on a sizzling platter at 500 degrees, all large pieces of crab meat, really good. Ruth's Chris Steak House - WorcesterResponded on January 20, 2023We are sorry to hear this and would like to speak to you further. The opening was planned for fall . New York Strip* 16 oz USDA Prime, richly flavored, slightly firmer Petite Filet* A food runner brought our appetizer and food entrees out. We waited for eight minutes to be greeted at the door. and it's Fantastic! In the heart of Milan, right above the ancient Roman site and a stone's throw from the Basilica of Sant'Ambrogio, be sure not to miss, the Leonardo da Vinci National Museum of Science and Technology: one of the places the Milanese are most fond of, one of the most . We had a great new year's eve dinner with the family. Ruth's Chris was founded 57 years ago in New Orleans by Ruth Fertel. We ordered appetizers, entres, drinks, and dessert for a group of 11 people and every thing was exceptional. 17840 North Dallas Parkway, Dallas, TX 75287. "My wife and I go to 111 Chop maybe 2, 3 times a year. Doesn't make much sense. Then here comes Heather - what a team this was. When we go again and we will, I will ask for her! Best Steak House in Worcester, MA | Ruth's Chris Steak House food & drink Our Story GIFT CARDS Private Events Promotions Order Now Reservation Worcester 508-492-0525 4 Mercantile Street, Worcester, MA 01608 Get Directions Set Location Open for Business Dine-in, takeout & delivery available. Ruth's Chris Steak House - WorcesterResponded on January 11, 2023World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so know you enjoyed your experience. At Ruth's Chris, your last bite is just as good as your first. I'm tapping out! We enjoyed speaking to him and was great about answering our questions about this exciting new place. Holiday Inn Express Worcester Downtown, an IHG Hotel, The Hanover Theatre and Conservatory for the Performing Arts. The dining room was not exceptionally busy for a holiday weekend evening, but it still took about 10 minutes before our polite server made his way to our table. Cookie Settings/Do Not Sell My Personal Information. Below, please find related information to help you with your job search. The content of this material is not all-inclusive but is for informational purposes only. Subscriber Exclusive The Mercantile restaurant with rooftop bar to open in Worcester next Monday, Ruth's Chris Steakhouse to open in July Updated: Mar. 2023, Charter Communications, all rights reserved. Also ordered a baked potato, which is enough for two people, comes with real bacon bits, sour cream and butter. Apply Join or sign in to find your next job. The other party was large and loud. Guest satisfaction is of the utmost importance to us. We appreciate you bringing your concerns to our attention and will work to ensure this doesn't happen again. Needless to say, we had our regular- shrimp cocktail, crab cakes, wedge salad, filet & lobster and au gratin potatoes. We now have 3 private dining rooms due to remodeling! We'd like to learn more. But only one person at the front door???? Worcester is lucky to have a Ruth's Chris in town! Reservations are recommended for large groups. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). This place is on the upper end of the price spectrum for a decent steakhouse.