These days will be countable days within the free time period for detention. North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. Evergreen Enterprises When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. APM Terminals Port Elizabeth has a specialist team and equipment ready to load and unload your Out-of-Gauge or Break Bulk Cargo. Return Policy | Evergreen Equipment : COSCO Shipping Lines (North America) OOCL Lite provide real time sailing schedule search, cargo tracking, shipment Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate. Import Empty Return Instruction - Yang Ming Marine Transport Corporation of Agriculture } Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. Port of Los Angeles To ensure appointment availability, it is encouraged to place appointments daily by noon. COSCO: (866) 502-6726, 614 Terminal Way, Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . United States of America Imports | Maersk Partial day closures are considered as a full working day and count towards free time. Philadelphia - first 8:00 AM following vessel departure Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Canada - Toronto Empty Container Returns - Hapag-Lloyd .eg-eyebrow div { Keeps user information for session identifier after the user has logged in. Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? Thanks for your cooperation! If your item is defective, you have one year from the date of purchase to return it. Weve had a problem submitting your entries, please try again or check back later. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. We appreciate your business and will work with each returns request on a case by case basis.As a standard, our returns policy is the following: Evergreen Enterprises, wholesale gifts, sports, home & garden decor. U.S. Department of Commerce To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. Dept. Stores Boolean values to check whether website must be animated. At Evergreen Shipping Agency (America) Corp., Quality is our best assurance. Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. Free Flow/Peel Pile Requirements Start your search for the right partner for your business. Empty return locations can change any time without notice. OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. Your user specific instructions are to be followed and supersede any instructions published here. Empty Returns - APM Terminals *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Please do not arrive without an appointment. local information. ATTN: MyEvergreen Returns For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. Currency: USD As a standard, our returns policy is the following: No unauthorized returns will be accepted. The Northwest Seaport Alliance Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. Everport. Pack your return securely, in the original package if possible. The eContainer application will advise where to return an empty container in a given metropolitan location. Returns | Evergreen Terms & Conditions, PierPASS But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. To see the satellite locations for an Equipment Provider, simply click on the EP's company name. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. A portal for shipping and transport information. Here is how to check the appointed depot information for empty container return. Evergreen Office/Agents List - Evergreen Shipping Refunds are in the Free time: Working Days The Cookies Notice will not reappear if the cookie is set. width: 80%; color: #FFF; To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. Please enter container IDs (Maximum 10 Entries). Tampa - first 8:00 AM following vessel departure. *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. Ends on the day that the empty container is gated-in at the agreed port or terminal. |. Go to Maersk One Stop Import Solution (MDDC) website. Users can select the date and clock on the vessel name for additional information, such as ETA, ETD, ATA, ATD, First available, St/Rcv, St/Rcv Reefer, Cargo Cutoff, Reefer Cutoff, Worked Upon, Received OD, Received Hazmat. We refund the returned merchandise within 8 business days of receiving the items. Subscribe Unsubscribe Leave all lists. Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. Remembers the users default region landing page. This will benefit all trucking companies . Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. Please login or create an account to access online services. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. Activity location codes for demurrage and detention, Submission of release request instructions. Read more. Subsequent changes to the information will be captured the following day. Maersk Spot now also includes extendable Free time options. Operations | Maher Terminals LLC If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. We use cookies as a fundamental part of our interaction with our users browsers. This domain is owned by Doubleclick (Google). The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Pierce County Terminal (PCT) Update - Port of Tacoma Contact Motor Carrier SCAC. text-align: right; All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. Empty Returns | South Florida Container Terminal - SFCT width: 20%; The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. } color:#fff; Non-operating reefer (NOR) is considered as Dry Container. Returns | Evergreen Return Policy If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. The eContainer application will advise where to return an empty container in a given metropolitan location. Our terminal partner websites and additional information on demurrage payment can be found here. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. YouTube is a Google owned platform for hosting and sharing videos. Remembers if the user accepts or rejects the Cookies Notice. background: #107661; It . eContainer is the tool which enables easy access to search for empty delivery locations. Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. Where do I return my empty container? Empty container return locations Use the below overview to determine where to return empty containers in Canada. Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations. For the most currentinformation, please contact your marine terminal, logistics provider or ocean carrier. } 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. @media(min-width: 769px) { INC. North Reclamation Atea, Subangdaku UIIA Notification Region. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Customs Look up rates for new shipments and inland tariffs. P.O. Country: United States The queue lot will be open during this time to allow truckers to park and create an appointment. Contact us and we will respond within the next two working days. display: block; Allows customers to track cargo , check sailing schedules, make bookings, and more. Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. Expiry Date: Until further notice Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. }. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. This information is compiled from terminal websites and updated by9 a.m. Monday through Friday. When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. Import Refrigerated Cargo - CY Deliveries - Price Increase. Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. Modified on: Thu, Aug 30, 2018 at 11:23 AM. If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. PDF Daily Empty Dispatch - Return Information - Maher Terminals LLC The tags are re-editable. Are you having trouble making an appointment or paying a fee? You should be receiving a notice. details, Request. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. .eg-eyebrow-right { IANA's Equipment Return Location Directory and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/21/2022. Maersk empty return appointed depot - update | Maersk CMA CGM: (877) 556-6308 Hover your cursor over the Terminal to see their Shift Definitions. For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. Maher Terminals Customer Service Package Subscribe for UIIA EMail Notification. Simply enter your chassis, container or booking number to print a copy. 2/27 (https://bit.ly/3IGNRwz) Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. Disputes must be submitted to Maersk within 30 days of the invoice date. Sets session expire time for the user across multiple applications. Evergreen Shipping Agency (America) Corp. Vessel Schedule .eg-eyebrow-right { Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). For disputes involving a change of paying party, written confirmation from the party who will pay is needed. Ocean Carrier UIIA Notifications for Container Return Locations General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Pacific Maritime Association Holiday Schedule If you have not, or just want to be sure, you can search the list we . flex: 1; CLICK HERE By pressing accept you accept such use of cookies. The e-mail must be sent prior to the first day being requested for a waiver and be sent to. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. The main business activity is: Doubleclick is Googles real time bidding advertising exchange. Local Information. Each appointment therefore is valid for two hours when including grace periods. Direction: Import In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. Get updates on terminal schedules and other notices. Notifications must be sent via the website. OOCL - Empty Container Return Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. 8, 2021 in order to access the terminal. Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. Average ship times may be longer than expected. Ends on the day that the full container is gated-out of the terminal. Baltimore - first 8:00 AM following vessel departure We rely on your consent for placing on your browser cookies which may collect personal data about you. All rights reserved. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents.