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Sell Ticketek tickets | Tixel A copy of the notice of failure or disruption of the public transport. Where a Ticket is offered for sale, sold or How insensitive is that. https://help.ticketek.com.au/hc/en-us/articles/360039831534-Frequently-Asked-Questions-Refundable-Tickets. ProductReview.com.au has affiliate partnerships. We missed the show!
How do I contact Ticketek? - Ticketek Australia Absolutely appealing customer service!!!!!
Ticketek Australia | ProductReview.com.au Years ago I did a few days temping at Tiketek.
Ticketek wastes YOUR TIME like it doesn't matter. I reported the scam to my credit card provider! Do not purchase through ticketek marketplace if you can and recommend any event does not use ticketek. Through Fair Trading they claimed they refunded the money to an account that was closed the year before. We/Us/Our We are the Booking agent with whom You made the Booking. Why are there multiple listings for the same event at different prices? means a Burglary, Fire, Malicious Damage or Flood at, Burglary, Flood, Malicious Damage A Police reference number or evidence from the submission of a claim to, means the theft of a document necessary for the. Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. Why should I buy from Ticketek Marketplace? So I bought tickets to a few events recently (yeah yeah yeahs, sigur ros) and paid the extra $15 for refundable tickets because, and now this might sound crazy, I wanted the option of being able to refund them. Appalling service. Sell tickets directly from your Ticketek Account. To protect fans, strict anti-scalping measures will be deployed for the tour, with all tickets digitally supplied and accessible via official ticketing apps only. I couldn't return to where I was, no progress, the booking system repeated itself, etc. Anything which our Customer Experience Team considers is not intended to be included in this list of valid reasons for refund. I recognise the terms of service were available, but nobody reads those. A copy of the letter requiring Jury Service. I replied and asked for a direct line or email address to speak to management/no reply since. Why is this company even allowed to operate?????? They have admitted they owe me the money after months of providing proof, refund still remains not issued - 2 years later. 2023 ProductReview.com.au Pty.
Ticketek Marketplace - Buy and Sell Tickets A copy of the travel warning from the Government Agency. I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. Provider the company or organisation that is responsible for the running of the booking Armed Forces Naval Service, Marines, Army or Air Force. Voluntary relocation or where you are changing employer for a new role. What gives? We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) An incident number or report from the Police or relevant traffic authority. They rapidly charged my credit card, then didn't provide the tickets. (This can normally be obtained from the transport companys website). etc.WHERE IS THE ACCOUNTABILITY? I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. Can I use a Ticketek gift card or voucher? Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. I just resold a ticketek ticket on Tixel. I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. There is no phone number, only an email which does not get answered.
Please comply with any stated ticket limit for this event. Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. Is it cheaper to book online or through a travel agent? What will a Marketplace ticket look like? Can I purchase multiple orders in one transaction? What can I do if my tickets are lost, damaged or stolen? Any evidence requested by our Customer Experience Team to verify the emergency circumstances. I got tickets to a concert from ticketek that got cancelled of covid. Where You are the business owner or registered Director, or a member of Your family is. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! This is such scummy conduct. Are Refundable tickets offered on Gift Voucher sales? Ticketek is selling for the following venues only. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience.Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. Any evidence requested by our Customer Experience Team to verify the emergency circumstances. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. means weather where a Government Agency has issued warnings not to travel which mean. Wouldn't refund me for an event I bought tickets for in 2019 that has been cancelled and rescheduled like 6 times because of COVID. Links relating to the City of Sydney, and NSW in general - please read our rules before posting. actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, terrorism, civil commotion; strikes and industrial action; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; naturalization, visa, in-vitro fertilisation, or other appointments; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. Sick relative? More Info. If Your Booking is cancelled or postponed by the organiser, You should contact Our standard Customer Service team directly via our Help Centre; see Your Booking confirmation or our website Help Centre for contact details. Hopeless website. Fuck that, what a joke of an optional extra. A copy of a notice from the examination body, school, college, or university confirming the change of date. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law. A doctor cannot be You or a member of Your family. I always find it crazy that this large organisation with a mainstream brand name is so consistently dodgy. In event of a Refund Application the English language version shall be the basis of settlement. to then often have to go to their desk at the venue to follow up the issues.
Ticketek Marketplace What should I do? If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). are the business owner or registered Director, or a member of. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Are Refundable tickets available through Ticketek Marketplace? There is not one good review about this dodgy company. confirmation or our website for contact details. .As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid . This is not an insurance policy. Why is the price displayed on my ticket different to what I paid? I find the app difficult to navigate. Conditions that are unpredictable and the event is more than two months in the future. Their customer service to follow up and right the problems is poor. The other two (2) tickets (also requested for a refund online) were emailed to me on the 23rd of April 2022 and not refunded. >|DprR5}F'+#&'GM.VMn750gtge%iaMX1o-|iSfjS,r2)HTu2ujrzn ZvP`i}F``empr]pq}pC#MKM/n]:gx6O;2=3;M;>#S3I I want an refund, yet there is no way I can get it.
Frequently Asked Questions for Eligible Refundable - Ticketek Australia I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. To apply for a Refund simply click on the link in your booking confirmation email, or click here. Seven tries before I finally got my second choice of seats. It's criminal and needs serious investigation. Where You have not been physically examined by a Doctor prior to the date of the Booking. Their phone doesnt answerThey have not responded to emailsThey have not responded to multiple email forms. Three years after buying multiple tickets for a cancelled concert I still havent received a refund. You may also wish to resell your tickets if you cannot use them. Basically, because they're the only game in town, and they can do whatever they fucking like.
Ticketek Australia Reviews | Read Customer Service Reviews of premier Safe, Fast and Verified )~F}WBxv(u4}rg!#xhSOz#<8;oyff%>guhVog{>7:;ylvfx1;'@!FRp}/|E8#L{]V",DL R+g(/*g5+Ux%% VDx&GFGh"F^|DFEG5oP_D-,/N).n}*: kU)uzUAU!a9)sJw\86'J)sKm~s}3O1/s^Jy]2'|_;nda)J4_,xb ULpL1?ybY(Y>0elaua^,p"@SYh)m. Just fake a doctors note, cant imagine they review them too carefully. They agreed I shoudl get a refund, then asked for my account details for the refund. This isnt the first time there has be a ticketing failure and the incompetence of Ticketek is staggering! Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth.
Can I get a refund or exchange? - Ticketek Marketplace NZ Help - Confluence Ed Sheeran tickets | Adelaide Oval | Ticketek Australia No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. Confirmation of failure or disruption of the public transport. To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. Booking The pre-planned and pre-booked service(s)/event(s)/flight(s)/ticket(s) transacted with Us by You. I cant go now, and when trying to chase a refund you literally have to choose from a bunch of pre approved refund appropriate situations and provide evidence. This is not an insurance policy. Where you cannot provide evidence that the person affected is within the. We may consider other Emergency Circumstances at our discretion. Hello fresh has an offer on Ticketek, which is a scam dont click it .They get your card details and charge you for food boxes u didnt order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neals for dishes you cant even eat cuz your allergies.Why is Ticketek promoting hello fresh I got scammed, Im sure anyone else who went for the offer did too . Paying Party Any organisation or body who has a legal liability to pay compensation for the failure of the service, against whom You have a right of refund. Unfortunately spending time with a sick relative does not appear to be one of the reasons they list for a refund, though you might be able to stretch one of the other reasons. Paying Party Any organisation or body who has a legal liability to pay compensation for the failure of the service, against whom You have a right of refund. I've bumped the ticket by responding as recently as January 2023. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! I had the same experience as OP, had bought tickets to the NRL and specifically got refundable ones. means cancellation or significant delay of flight(s) which. I have now been trying for a refund for 6 months.
I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. Once got a response to an email because I didnt purchase the ticket wont gi. The following words or phrases have the meaning shown below wherever they appear in bold in this document. Make a report to ACCC. We use dedicated people and clever technology to safeguard our platform. Forcing people to own smart phones is not giving people choice and freedom. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. I will never purchase anything with you again. Adverse weather with no Government Agency warnings not to travel. An email from the Booking agent confirming they are unable to replace/re-issue the tickets. Why even have the option of refundable tickets for an extra charge if I cant refund them? Superstar Ed Sheeran is set to return to Australia and New Zealand in February/March 2023 for a massive run of stadium shows as part of his + - = x Tour (pronounced "The Mathematics Tour"). She made time to help & sort out the transfer of tickets to this area. Where documents can be replaced in advance of theBookingor on the day. means the unforeseen change of the date of an examination that. Simply do not try to contact them in any way shape or form.Worst customer service. Cutting-edge production - the likes of which have never been seen before in Australia or New Zealand . I received an error message after purchasing tickets. They will do anything to hide from you. I have been linked to your site from Ticketek.co.nz. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!!
Sell tickets directly from your Ticketek Account. No contact, no reply, nothing.You have stolen money from thousands of people who need it. failed the examination previously and had to re-sit. A more suspicious person would say that they know this as it seems they have done it to others on the product review website. Ticketek Marketplace (marketplace.ticketek.com.au).
Ticketek refunds, the true facts - The Vigilante News Ltd. All Rights Reserved. What is the Ticketek Marketplace Terms and Conditions for?
Attendance at business meetings and business travel. Not that they are necessarily wrong, but people often don't comment when things go routinely right. You may also wish to resell your tickets if you cannot use them. Cannot add tickets to wallet. Frontier Touring, Special Guests: Maisie Peters and Budjerah. The total for the three tickets was made in two purchases of $135.20 and $70.40, 195.60 in total. Our integration means you can list tickets for resale directly from your Ticketek account. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. Have spent over 3 hours trying to book tickets, then tried to contact my phone/email.Wish I'd NEVER received the gift vouchers. How did this happen? I have now been trying for a refund for 6 months. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Minus one review!A Vodlobby charge appeared on my Credit Card after booking footie tickets. Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. means cancellation or significant delay of flight(s) which, Breakdown A copy of the call out note from, means weather where a Government Agency has issued warnings not to travel which entirely prevents. Ticketek Rewards - Redeem gift vouchers when you answer surveys See deal $89.90 Onwards Buy Ed Sheeran tickets starting at $89.90 Ticketek website will open in a new tab See deal $123.35 Onwards Buy Snoop Dogg tickets starting at $123.35 Ticketek website will open in a new tab See deal 30% Discount It will be Ed's first tour down under since his record breaking 2018 Divide Tour, which saw Ed smash the record of the highest selling tour in history, with a phenomenal 1,006,387 tickets sold across Australia and New Zealand alone. Sell tickets directly from your Ticketek Account. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. Many of us haven't booked on line since COVID started, The site is worse than I remember.
Ticketek Marketplace - Buy and Sell Tickets I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. is cancelled, postponed or cannot be fulfilled by the. Budjerah: 6:00 6:30pm
Any temporary relocation for work must be for a period of at least 3 months. Please also read the General Conditions of Refund. the company or organisation that is responsible for the running of the booking, Where you cannot provide evidence that the person affected is within the. The only reason people buy tickets from Ticketek is they have no other choice. They haven't responded to my emails! It says that they are open between 9 am and 4 pm but then ends the calls despite it being 12:10 pm! Do I need any special hardware or software for print at home tickets? (Receipt required for Doctors note refund up to 50 or equivalent). Now I would have to take it to NCAT to remediation to get a refund, which likely costs the same as the tickets We/Us/Our We are the Booking agent with whom You made the Booking. The customer service was super helpful and I got the ticket value back and it sold super quickly.
PDF Ticket & Entry Conditions I paid the additional cost in checkout for refundable tickets. , please contact the Customer Service team directly for further advice about your Refund. Safe, Fast and Verified Automatic Refunds Allow me to pay for tickets and eventually send mobile tickets that can't be accessed.Website doesn't work. Instead I was sent the PDF email after the show. To apply for a Refund simply click on the link in your booking confirmation email, or click here. It goes against our guidelines to offer incentives for reviews. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. Its a disgrace. Emergency Services Police, Fire and Rescue Service or other Emergency Services. Check to see if they have an online lodge system. Maximum refund value will not exceed 10,000 GBP or local currency equivalent. Ticketek takes the issue of scalping seriously. Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. Any vehicleYouplan to use during theBooking. I am not a lawyer, but charging a relatively significant amount extra for optional refundable tickets, then making it basically impossible to get a refund, strikes me as something that shouldn't be allowable under consumer law. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth. Why does Ticketek Marketplace charge fees? I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. ?Dodgy Dodgy company, someone in what ever department should be cracking down on these dodgy companies. Sell tickets directly from your Ticketek Account. Presented by:
They need a better system and more staff it seems. So sorry. A Refundable Booking is an optional extension to Our standard Terms & Conditions of sale and trade, and it provides a refund for certain defined circumstances outlined in this document.
Ticketek Marketplace - Buy and Sell Tickets Specific reasons where refunds will not be provided: We do not refund for non-Attendance of a Booking directly or indirectly associated with: The following words or phrases have the meaning shown below wherever they appear in bold in this document. What the hell is that? We may consider other Emergency Circumstances at our discretion. Still waiting for my refund 6 months. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. Verification can help ensure real people write reviews about real companies. They are the shittest service in Australia. What a suprise there is NO CONTACT NUMBER other than a computer generated message that gives you nothing. Any change to your work schedule (other than the specific situations listed under Work Relocation or Emergency Services Recall sections of these terms). The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek. Find out how we combat fake reviews. I can not believe in this day and age HOW BAD this company is. IfYoudid not make reasonable alternative arrangements to Attend theBooking. ?DO NOT BUY TICKETS FROM TICKETEK! I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. If Your Booking is cancelled or postponed by the provider, You should contact Our Customer Service team directly; see Your Booking confirmation or our website for contact details. What to do?? Where the examination is being provided by a commercial business (not by an educational board). No reply emails or any form of communication. If there is a financial failure of any Transport provider. Almost 90 days and still waiting for my refund back. Don't EVER buy for a friend, NIGHTMARE. On-top of that you cant call anyone to purchase ticketsTerrible. Where You are the business owner or registered Director, or a member of Your family is. (Receipt required for Doctors note refund up to $100 or equivalent). The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. What happens to my money when I buy a ticket? I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions..
Terms & Conditions of Sale | Ticketek Australia Refundable tickets via tiketek not refundable? : r/sydney Please also read the General Conditions of Refund. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. I had to reschedule something from past weekend, yay floods with Ticketmaster and everything was an online request system. Illness / Injury (including Covid-19) Pre-existing Medical Condition Pregnancy Complication Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. The COVID-19 situation is an unprecedented challenge for our global community and the safety and well-being of our fans and crew will always be our . New comments cannot be posted and votes cannot be cast. If there is a financial failure of any Transport provider. The phone message also contradicts itself. No way to recover tickets. means an unforeseen circumstance completely outside.
Ticketmaster Resale | ProductReview.com.au I would and do prefer not to use their services.
Can I get a refund or exchange? - Ticketek Marketplace Help - Confluence No response to multiple follow ups, and upon trying to call them on 132 849 it's just a voice recording that doesnt go anywhere. The call centre shut the phone to the customer's face.. Scalping 18. Inspite of giving all the details, continuous email stating - send it in new format or send more information. Voluntary relocation or where you are changing employer for a new role. Sell tickets directly from your Ticketek Account. ve out any inforation, for heavens sake when its given as a gift how are you supposed to give information you simply dont have acsess too??? Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. Immediate family Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. IfYouwere aware of the disruption prior to the date of theBookingand did not make reasonable suitable alternative travel arrangements. Abhorrently bad process for handling refunds and rescheduling due to illness. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. What a disgrace!! Safe, Fast and Verified Hands down. The best person in the world. I'd be interested whether this is something the ACCC would be interested in.
Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund.
RP ENG EXTENDED - Refundable I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later.