SAFETY AND SECURITY. Click here. Reply from AXS UK. We may be able to accept other medical documents, provided that they confirm the first date that treatment was sought and that you are medically unfit to attend the event. Reddit and its partners use cookies and similar technologies to provide you with a better experience. No forms, no IDs, no complications. Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. Its for one of the Hyde Park British Summer Time concerts. Only items purchased on the AXS official website can be returned for refund or exchange. found at the bottom of this page. The refund will be issued to the Payment Method on file. The Service currently accepts various credit cards, debit cards, and digital methods of payment, such as PayPal (each, a Payment Method), and Payment Methods accepted on the Service may change over time. Unfortunately, we will not be able to issue a refund on your ticket insurance. We all hate lines. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. A scan or clear photograph sent by email is acceptable. Cover applies if an immediate family member or a member of the booking party tests positive. So please be as cautious as possible when going through AXS. Holder grants venue permission to utilize their name, image, voice, actions, statements and likeness (collectively, Personage) in any form, format, media, display or other use made of, or at, the event in any medium, whether known or hereinafter created, or context for any purpose, including commercial, without further authorization from or compensation to Holder. You should receive a confirmation after concluding your transaction. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. Additionally, for events where the refunds are not offered, you may consider other options made available like selling or transferring your tickets before the event takes place. If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Ticket Insurance - AXS Help Center If you bought tickets online or over the phone, you won't need to do a thing. Klicka hr fr att kontakta oss. Peter Kay tickets --. Venue/Event Specific Terms and Conditions. You must supply the required Payment Method and/or other personal information in order to complete your purchase. It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. What is delivery delay/ticket printing suppression? - AXS Help Centre I realised I was too late for the standard entry tickets, as they had all sold out. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Buying Tickets - AXS Help Center Before checking out, the website advertises to users that they will "refund you if you cancel for any reason" but this is a complete bull crap! Problem is I cant attend the event anymore :( so I cant get a refund. I fell for the scam because I was going to be watching my sister in another city, so I figured it would be nice to have because if she doesn't feel well, or if I decide I don't actually want to go, I can cancel. What is delivery delay/ticket printing suppression? Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. 4 days ago. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. You may also be linked to a third-party site, which is not affiliated with our Service. For any application we need either: the e-ticket(s) or copies of the physical ticket(s) for ticketholders. Holder must possess a ticket to enter the property or venue listed on the ticket. Trip Cancellation Insurance | AXA Travel Insurance Please note that separate ticket terms and conditions of the MLS team also apply to tickets to MLS games and events. You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. DE
It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance. This policy will apply regardless of how the error occurred. COVID 19, TicketPlan Ltd Evolution House, New Garrison Road, Shoeburyness, Essex, SS3 9BF. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. Ad . If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. You will be entitled to a refund unless otherwise notified directly by your point of purchase. All fees and charges relating to your transaction will be disclosed to you during the purchase process. Any reimbursement made as a result of any knowingly incorrect statement made by me or on my behalf shall be invalid and may result in subsequent action being taken against me. By purchasing or accepting tickets to an event or other item on the Service, you agree to be bound by the terms and conditions and other rules of our specific Client and the venue where the specific event is being held. As someone who just found out I can't go to Kcon right after getting tickets, I tried talking to customer service for both Paypal and AXS, and neither would budge. AXS Concert Tickets & Allianz TIcket Insurance : r/Music - reddit Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. When it's time to go home, all combo lock deposit refunds are issued quickly. For more information, please see our We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. We notice that your web browser is out-of-date. I am so upset to now know I have to provide proof of an accident (police report, auto damage), or a doctors note, in order to be refunded; what a fucking joke. In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. Below you'll find an important update on COVID-19 and your events. Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. How do I cancel Event Ticket Protector Insurance? - Ticketmaster Please note we will require official notification of breakdown from the service provider, Please note we will require a vehicle recovery service report, incident report or copy of garage repair bill to be attached as appropriate, (Please note we will require a copy of the original invitation to attend jury service to be attached), (Please note we will require evidence of the Emergency Services attending your residence in the event of burglary or fire to be attached), (Please note we will require a copy of the original witness summons instructing you to appear in court to be attached), (Please note we will require a screen grab/scanned print out from the Met Office website/confirmation of Police Warning), (Please note we will require a copy of the original advice to travel at short notice on military service to be attached), Your supporting documentation such as medical documents, evidence of breakdown, confirmation of travel disruption as applicable, Scanned copies or clear photographs of the un-used tickets. What is Allianz Global Assistance Event Ticket Protector Insurance? Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags. In some cases, you may be able to avoid certain charges by purchasing tickets directly from the venues box office. found at the bottom of this page. She also helped out with another refund I needed and was so quick. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! I cannot access the Insurance company. Note: You will need to input the email address you used when making your booking 48h after purchasing the ticket to make a claim Except as otherwise prohibited above, tickets may be resold by Holder using the Service in accordance with our Clients instructions. ADDITIONAL TERMS. I bought these from AXS . If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. We can't reclaim the money and issue the refund to a new card for you. We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. T&Cs may apply.'. I went on live chat to sort out getting refunds for postponed tickets. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. If you attend an event, you, as Holder grant permission to the applicable Client, its related entities, the event, venue and the performing artist, team or other event producer and AXS to use your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorization from, notice or compensation to, you or anyone acting on your behalf, including for promotional or other purposes. Well need evidence from the relevant transport authority. If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. If I have Allianz ticket insurance and miss an event, can I get a refund? Tickets were bought in December 2019 - so I am outside the 120 claims deadline. Allianz | Event ticket protection - Allianz Partners US Holder covenants not to sue any of Releasees for use of Personage as provided herein. Kia was extremely helpful, efficient and patient with all my questions. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. If they allow it, you'll get a refund. I consent to TicketPlan using health data that I submit with this refund application for the purpose of administering my application, which may include sharing health data with insurers. It doesn't apply to housemates who aren't family members or due to attend the event. has anyone ever gotten a successful refund on an axs ticket? The venue shall have the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct Client or the venue deems disorderly or improper, who uses inappropriate, vulgar or abusive language, who fails to provide proper identification, or who fails to comply with any other rules adopted by the Client or venue. Kameron Kwok - Director, Ticket Strategy - Anaheim Ducks - LinkedIn Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. AXS is not the seller of Resale tickets and will be acting only on the sellers behalf when offering Resale tickets on the Service. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. Your ability and/or right to transfer or resell tickets may vary. Axs Ticket Refund Insurance. It's all a fan needs, all in one app. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below. Please be advised we will require a copy of the death certificate to be attached. Axs Ticket Return Policy - unleashedagility.com In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. Please note: The account holder is liable for bank charges levied by the receiving bank. If we suspect, in our sole discretion, unauthorized or fraudulent use of a seller or buyers account with us. Please note that we are currently unable to process postal documents. You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. Your tickets will be delivered to you as indicated at the time of purchase, most frequently via mobile delivery to your AXS account. AXS Tickets Phone Number | Call Now & Shortcut to Rep - GetHuman The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. Online applications are received immediately and are our preferred method of submission. Our Clients may potentially release additional tickets during presale, onsale, or any other time up to the day of the event. Ticketmaster will refund your ticket price if the event gets cancelled due to some unforseen or catastrophic event. For online events, Holder may not download the event or otherwise record or make a copy of any portion of the event, and Holder may not use, reproduce, modify, display, publicly perform, distribute, make available, or create derivative works of any portion of an online event. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Will ticket | Stuff for Sale - Gumtree Hello Reddit users, fairly new to this app and still trying to get used to it but I thought Id come on here for some advice. mail Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. In the event you are hurt or believe there is a security issue, please contact an usher or security personnel immediately. I was signed in, had my confirmation code and everything, but they didnt send me the ticket. Click here. Some events have delivery delays or ticket printing suppression (at the request of the venue or promoter, tickets are not immediately available for delivery or collection), but you will always receive your tickets in time for your event. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. You have chosen AXS Mobile ID as your method of delivery for your tickets. Official Tickets and Your Source for Live Entertainment | AXS.com AXS Tickets on the App Store Ive also heard similar stories from all of my concert going friends. If I have XCover ticket insurance and miss an event, can I get a refund? There are no suggested results at this time. AXS Tickets Reviews 2023 | JustUseApp Reviews Please note: If you are applying for a refund for one of the below circumstances, this falls outside of the scope of the TicketPlan Protection, subject to the Terms and Conditions provided at the time of purchase, and a refund cannot be provided: If the circumstance is not listed above, it is likely it will fall outside of the scope of the TicketPlan Protection, however, please detail your circumstances in the box below and we will consider your request further. In addition to the limitations set forth in the Terms of Use, which include a mandatory arbitration provision and a class action waiver provision, the following limitations of liability apply to any purchase or sale you make through the Service and any use of a ticket issued by the Service. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. Official Tickets and Your Source for Live Entertainment | AXS.com Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. After a year of cancellations, it's hardly surprising that almost three in ten of us are more likely to buy ticket insurance for events than before the pandemic. Have you tried to make a refund by clicking on the refund option? For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. Most just gave up and bought another pair of tickets since they didnt want to go through the battle of getting their original ticket or a refund. SOLD TICKETS VIA AXS MoneySavingExpert Forum AXS Form - Ticket Refund Protection We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss.*. PROPER CONDUCT. Can I get my money back for cancelled or postponed events? Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). I've gotten my money back from allianz with just a letter from my work saying I had to work that day. SEARCH/NO EXPECTATION OF PRIVACY. and now it says "refund pending". How do I get my AXS Premium tickets once I complete my purchase? Request ID: 7a29b9b3cc1be708. It may take up to 30 days before we are able to review your claim. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. Are AXS Premium tickets sold for every event? All photography, filming and other recordings of the event are PROHIBITED. Refund Policy | AXS Supplements Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority with registration number 311798. The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . Show more Show less If your situation does not fit within the options available, please select the 'other' option and provide full details in the box provided. The partial refund was completed early August 2020. But with Event Ticket Protector, they won't need to worry. Honestly this post makes me feel better though, thank you lol. If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. The event was cancelled/postponed, how do I get a refund? - AXS Help Centre If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun.