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Pros. ********* ******. Click here to get notifications about new complaints of Giant Eagle. Job Work/Life Balance The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. The associate said to go ahead. Giant Eagle Company. Cross contamination can and does happen. Giant Eagle has 37,000 employees. I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Giant Eagle, Inc. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. Giant Eagle Reviews | Glassdoor This happened on November 6th, 2022. at around 1600. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. I placed an online order on December 23, 2022. Now if they didn't want something substituted or out of stocked then don't $#*! This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. So I am out $200, no refund and my cards have been mysteriously used. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. Complaint about Giant Food Stores? File now, we help resolve it! They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. Giant Eagle Customer Service Complaints Department Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. The quality control of your produce does not exceed healthy expectations by your customers. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . Giant Eagle 2840 Washington Rd, Canonsburg, 38 Complaints and Reviews Giant Eagle expands discounts to products nearing 'best-by' date to I apologize for any inconvenience caused by the action taken with this particular gift card. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage More or less told tough. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. And who in the hell can even see tiny print on the smartphone. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. Giant Eagle Grocery in Washburn, TN with Reviews If you have been a victim of such, contact a lawyer. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about I called the store. show of laziness coming from the higher ups. First off the staff should at least attempt to look busy but there are little ears everywhere. This is unacceptable. For example, pharmacy business hours are 8a-8p. So i am very confused and frustrated. Called their customer service today. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". Giant Eagle 1300 Country Club Road, Monongahela, 38 Complaints and It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. Ripoff Report | Giant Eagle Review - Vermilion, Ohio - Giant eagle Good MorningThe consumer's request was filled in December, however, it appears they never received it. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. Then I either stand and wait for half an hour or have to come back another day. Find out how we combat fake reviews. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. ) ( im on a fixed income its important! We cannot discuss details around this or any situation that may be under investigation. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. Then why text me in the first place! She said yes they are closed, the drive thru and that she didn't know why people didn't realize they were closed since they sign was up there. Makes me appreciate Kroger even more! Good Morning. I flipped. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review Well guide you through the process. We will forward their concerns to the pharmacy and regional leader. I STOPPED SHOPPING HERE During the pandemic because prices are so high! It's already been renovated so I guess bringing back products that are no longer sold. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. Giant Eagle, Inc. Diesel Mechanic Review. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. and come shop your damn groceries yourself and $#*! Something needs to be done, even when waiting in line at location you hear people complaining about it. We have had many cakes from Giant Eagle and never had a problem like this. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. The store is in Brooklyn ohio. I shall not go back to them. Then she said I was trying to steal it! I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Desired outcome: Giant Eagle.. Canfield Ohio The next best thing would be some sort of response just so I know you are aware of my issue. I can never forgive that. Wedge-tailed eagle - Wikipedia I sent the main manager Adrian A**** an email with the transaction history of my card. This is a very serious issue. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The public deserves better than the service that GE provides. Giant Eagle Reviews by 17 Employees | AmbitionBox You sure have your priorities straight. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. No, it is too hard for them to comprehend. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. So they keep putting out thinking it's fixed. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. I will write and call to everyone I can to let them know how horribly I was treated. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. Even the store manager was unaware that flu shot hours were limited! I paid for a SHOWROOM car wash and parts of my car weren't even touched! Giant Eagle has extremely terrible customer service. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. I mostly shop at giant eagle for gift cards to earn fuel back. Jacob Mann - Assistant Store Manager - Giant Eagle, Inc. - LinkedIn She still refused. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. Giant Eagle, the store lead is a creep too. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. Working At Giant Eagle: Employee Reviews and Culture - Zippia Giant Eagle Fuelperks+ vs the new myperks program (don't - reddit 3. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I will NEVER walk in a Giant Eagle again! The cherry turnovers had no cherries in them. I have a family to feed and I am very upset. Why stop with ads in the mail? Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. The butchers are LAZY! Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. They are not the only game in town. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. The most common ethnicity at Giant Eagle is White (74%). So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? I have always had excellent quality meats from the Market District at this location (Carmel, IN). The kitchen manager needs fired. HIGHEST PRICES ANY WHERE! Information provided by various external sources. Terrible Terrible Terrible. Mandates are NOT law! Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. Even the cheapest of car wash. Giant Eagle: Reviews, Complaints, Customer Claims | ComplaintsBoard I do not like going to this Giant Eagle! My prescription was not refilled. And bugs. Leave a review. good bye giant eagle. For further assistance, please reach out to them directly. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: Hello ********* This person was watching everyone in the line as if they were stealing. (Either January 3rd or 10th). Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. Toggle navigation ctMobi - Find a local buinsess in your area. This complaint was posted by a verified customer. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Desired outcome: I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. I would like to be refunded for the costs of the product I never got. This pack was so dried out, and the breading so hard, that you could hardly eat it. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. I went today 6-2-2021, asked for short ribs. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. This was about 6:30pm. (being the thing that will keep me out of the store.a cashier was as sick as a dog. Learn how the rating is calculated 1 complaint. No printer or internet. Rude staff I then went to the customer service desk and asked for a manager. When empty the cart basket closes. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! This is unacceptable. I wanted 2.5lbs I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. 38 complaints closed in the last 12 months. Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. This review was chosen algorithmically as the most valued customer feedback. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. And having them in the store? Giant Eagle Supermarket - 2365 East State Street, Hermitage, PA - ctMobi Your loosing your customer base. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. Overall im frustrated, but I just want my money refunded. Excellent Customer service. Giant Eagle I have been a customer for Giant Eagle for a very very long time. The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. Help even if you are not a cashier, you work for GetGo! Submit a complaint and get your issue resolved. Poor quality produce for the price 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Explore an interactive map with places nearby. Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. The apple turnovers were made with mushy applesauce and were tasteless. (******* ****** **************. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. Top 138 Giant Eagle Pharmacy Reviews - consumeraffairs.com Are u serious?!? We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. named Heather - very immature for the title that she holds. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . Close it down! Check out machines worst than Kroger's attendent had to be called 4 times I through away the bananas and food that shouldn't be wiped off. Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! I just came back to Giant pharmacy after being with CVS. Unfortunately, I collect s.S. I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. A fax was sent according to the technician, the prescription was again not filled - they said there was no response. Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. Giant Eagle is the business that sold me the defective gift card. Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . Disgusted I found a grey looking mealworm. Phone number +1 412 914 0830. Extremely poor customer service at #43 township of pine market district. Giant Eagle Grocery Store Hours and Location info near Indianapolis. 2. He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. I purchased 3- $100 gift cards via the Giant Eagle App. Tip for consumers:Provide customer satisfaction and a smile. This is right after Christmas. BBB Business Profiles are subject to change at any time. I did in multiple. Table of Contents show. this is very frustrating, inconvenient and time consuming. Why am I going to have to go to to your store to get my weekly special circular? How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. I purchased chicken salad Giant Eagle last night, 9-28-18. I love Giant Eagle Curbside Pickup. Giant Eagle, Inc. Then I called. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! Giant Eagle Employee Reviews | Comparably Giant Eagle Columbus - Hilliard, 6700 Hayden Run Rd (Reviews, address My husband and I tried to eat it but ended up throwing most of it away. Giant Eagle Grocery - CentralPercentum GetGo. I am actually highly disgusted with this kind of customer service and hope this won't continue . Giant Eagle, (store #4029). Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right.