Services were being transformed to make sure acute, outpatients, nursing outreach and community paediatric services holistically met the needs of children and young people. Appraisals were consistently carried out, fit for purpose and focused on staff achievements and goals. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. The trusts referral to treatment time (RTT) for admitted pathways for surgical services had been worse than the England overall performance since July 2015. HE 55 St Mary's Hospital: admission and discharge registers; 1947-1957 . Consent was obtained in accordance with the trust policy and guidance from the professional regulatory bodies. We inspected the Maternity service as part of our national maternity inspection programme. Explore Your Treatment Options : You . Staff throughout outpatient services put patients at the centre of what they did. Some aspects of service planning were expanding to meet increased patient demand. The service had enough staff to care for patients and keep them safe. No rating/under appeal/rating suspended / 50.7864829; 0.2697638. Have you found an error with this catalogue description? We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. This programme addressed issues such as how appointments were booked, queuing systems for specialist doctors, clinic duration and capacity and demand leading to positive results for patient services and patient experience. Managers investigated incidents and shared lessons learned with the whole team and the wider service. Where the NEWS score was elevated to a higher level there was automatic review by the medical emergency team. We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. the service is performing well and meeting our expectations. It shows just 7 Covid patients in hospital across the Trust, with two on ventilators. It will also include any special instructions personal to you. The hospital staff tried to ensure that the individual needs and preferences of patients were met. Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. the service isn't performing as well as it should and we have told the service how it must improve. They will help you evaluate transportation services for your patient/client to . Building: Acute Admissions Unit. Alahna Kindred; Published: 17:34, 30 Sep 2020; Updated: 20:59, 30 Sep 2020; The reason for these was not documented in most cases. Hospital admissions (narrow measure) to be similar to national average by 2026 (Appendix 2.3) Alcohol specific mortality in Hastings to be similar to the East Sussex average . Admissions. We saw staff interacting in a caring and dignified way with patients with ill mental health and learning disabilities. Acute Admissions Limited Headquarters. Key services were available five days a week with out of hours and weekend cover also available when needed. The key aims of these services are the prevention of unnecessary hospital admission, to facilitate early hospital discharge, to prevent premature or unnecessary care home admissions, and to enable people to live as independently as possible. There were systems in place to support learning, improvement and innovation. Elimination of the three-day hospital inpatient requirement for Medicare coverage of post-hospital SNF care. TN40 2DZ. Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. 24/7 Patient Services Helpline (877) 870-7012, Aurora West 6015 W. Peoria Ave. Glendale, AZ 85302 Map. Nhs Trust Hospital Jobs in Eastbourne - 2021 | Indeed.com Skip to Job Postings , Search . 6 June 2018. The service used innovative ways to engage with patients and the community to plan and manage services and all staff were committed to improving services continually. 27 February 2020. 01323 645 555 View details. Practice changed where required improvements were identified. Browser Support Staff truly respected and valued patients as individuals. Seaford, In the period from September 2018 to August 2019 there were 50,922 inpatient admissions and 229,647 outpatient appointments at Eastbourne District General Hospital. Staff recognised incidents and reported them through the electronic reporting system. Not all complaints were answered within 30 days of their receipt as per trust policy and people were not made aware of the trusts complaints response deadline. Black and minority ethnic (BME) reported that they felt supported and accepted as part of the hospital workforce. Staff understood the services vision and values, and how to apply them in their work. Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Incidents were investigated by senior staff with lessons learnt shared across the trust. Eastbourne District General Hospital. Smoking, vaping or using e-cigarettes is not allowed anywhere on any trust site, including in outside areas or in vehicles, to protect the health of the people using and working in our services. Quality checks were carried out to make sure staff were clearly documenting observations on arrival and during childrens stay on the ward. Call us today, 24/7, for a free, confidential assessment . 0300 131 4500, Bexhill Hospital However, monthly audits indicated low levels of compliance with trust standards relating to mental capacity assessments. Mr Lawson refuses to engage in onerous pre-tests, so there is no entrance exam. Our hospital radio services provide a variety of programmes, free of charge, including daily request shows. Any addresses or telephone numbers that you might need. The admission process includes these steps: Intake : You'll meet with one of our compassionate intake coordinators who will listen to your story and history, assess your situation, and determine how we can best help. Pyjamas or a nightdress, and a bed jacket, cardigan or dressing gown. We accept all major insurances as well as Medicare and all AHCCCS plans. We support protected meal times. We reviewed 3 sets of patient care records. You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. Subscribe now for regular news, updates and priority booking for events, All content is available under the Open Government Licence v3.0, except where otherwise stated, 179 - East Sussex and Brighton and Hove Record Office (ESBHRO), East Sussex and Brighton and Hove Record Office (ESBHRO), About our ACTs provide high quality and appropriate care and liaise with STAR . However there was inconsistent recording of infection control assessments in patient documentation and we did not observe consistent practice during our inspection. The trust was compliant with the intercollegiate document, safeguarding children and young people: role and competences for health care staff (March 2014). This included in the completion of baseline observations and information critical to monitoring patients for deterioration. TN40 2DZ, In The programme aims to give an up-to-date view of hospital maternity care across the country and help us understand what is working well to support learning and improvement at a local and national level. The service provided mandatory training in key skills to all staff and made sure everyone completed it. Please give these to a nurse. Map and contact details. It also has seven maternity beds in a midwifery led maternity unit. Our rating of the service was good. Only one new person was admitted yesterday. Clinical outcomes were monitored and were similar to units of similar size. Budding medics have a doctor overseeing them, with workshops, hospital practice and work . If Aurora is not the appropriate place for a patient, our Patient Services team is very knowledgeable about other organizations and services available and is happy to assist individuals in obtaining the services that best meets their needs. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. The majority of staff reported positive changes in their workplace culture and spoke of approachable and supportive middle managers. On the day of discharge you may be transferred to a discharge lounge to wait for your transport home or for your medication. the service is performing exceptionally well. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Large amounts of money or valuables, such as jewellery or electronic devices etc. The childrens outpatient unit provided families with various clinics for children living with health conditions. A robust governance system was being introduced. The service took account of children and young peoples individual needs and made it easy for people to give feedback. the service is performing exceptionally well. They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. The service was tailored to meet needs of individual people and are delivered in a way the ensure flexibility, choice and continuity of care. Bexhill-on-sea, How to get to Eastbourne Hospital by Bus? Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. There are vending machines outside most wards. In the week beginning on April 3, 2021, hospital admissions were 85.5% of what would be expected based on historic patterns. Demand for mental health services far outstripped capacity. Our rating of this service stayed the same. Leaders supported staff to develop their skills and motivated them to succeed. Options for food and drink had improved for patients in the clinical decisions unit but audits of the use of the malnutrition universal scoring tool (MUST) noted poor compliance with trust standards. The healthcare assistant team had been awarded as unsung heroes for their work in improving the patient experience and in most of our observations staff demonstrated a commitment to kindness, compassion and empathy. Our reports are here: Conquest Hospital Maternity Unit: https://www.cqc.org.uk/location/RXC01. Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500. One team of staff felt their manager was less approachable and they felt less supported but this appeared to be about an individual middle managers approach. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. Our rating of the Eastbourne Midwife Unit was requires improvement. On the day of your discharge any medicines you need will be prescribed by the doctor and dispensed by the hospital pharmacy or the ward/unit area. Your hospital admission If you're staying in hospital as an inpatient you'll be made comfortable and be cared for by our dedicated teams. This was demonstrated through consistently poor audit results despite governance interventions. However, if your medication has not been changed and you have a supply at home, please inform the nurses as this may speed up the discharge process for you and allow you to be discharged earlier. Prev 1 2 Next . Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information. Overall: Good. There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. We told the trust they must ensure consultant cover meets the minimum requirements of 16 hours per day, as established by the Royal College of Emergency Medicine. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ Any prescribed tablets and medication that you usually take at home. HE 88 Eastbourne Group Hospital Management Committee (Downside Hospital, Gildridge Sanatorium, the Leaf Hospital, the Maternity Home, Princess Alice Hospital, St Mary's Hospital): Group Medical Executive Committee, ad hoc Ophthalmology Committee, Intensive Therapy Unit . It has a number of medical and surgical wards and specialist units, a 24-hour Emergency Department and a full range of diagnostic services including Magnetic Resonance Imaging (MRI), Computer Tomography (CT) and Interventional Radiotherapy. We understand that family members may wish to visit during meal times to help you eat, if this is needed. The department performed similarly to or better than national averages in the Emergency Department Survey 2016 and between November 2016 and December 2017 in the time from arrival to initial assessment. of hospital observation status and an admissions process that is transparent and administratively simple. . Moving patients at night is only done in an emergency. privacy policy, NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY. Patient records were available, kept secure and up to date. However non-availability or delays in responding to referrals to specialties had resulted in negative patient outcomes including for patients who needed a stroke assessment. Alongside the falls assessment an individual needs assessment is completed. Each report covers findings for one service across multiple locations. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. Multidisciplinary working was apparent across a range of specialities within outpatients. Eastbourne District General Hospital is located on the outskirts of Eastbourne town centre. Every adaptation was offered to make the appointment as comfortable and relaxed as possible. If you need assistance to stop smoking please speak to a member of staff who can refer you to the appropriate service. Earlier recognition and identification resulted in more timely review by the critical care outreach team, who had oversight of all NEWS Scores for all patients in the hospital. Equipment checks were now given a higher priority. Kings Drive, Eastbourne, East Sussex, BN21 2UD The service did not keep their risk register updated. Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500, Admissions Unit Eastbourne DGH Information for the day of your surgery, Admissions Unit - Eastbourne DGH - Information for the day of your surgery. All those we spoke with were clear who their immediate manager was; this was not the case on the last inspection visit in 2015. Inadequate Those series are affected are indicated in their catalogue entries. Published the service isn't performing as well as it should and we have told the service how it must improve. They provided emotional support to patients, families and carers. the service is performing badly and we've taken enforcement action against the provider of the service. Provide SDEC services at least 12 hours a day, 7 days a week. The childrens service was in the process of introducing Excellence in Care audits and the tool included a regular paediatric early warning system (PEWS) audits. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). They managed medicines well. Leaders and staff understood and knew how to apply them and monitor progress. Managers monitored the effectiveness of the service and made sure staff were competent. There was openness at risk meetings and learning from incidents was shared across the team in a variety of ways. Let us know. Whilst we noted significant improvements in the service from our findings on previous inspections, there were still areas where further work was needed. Staff showed compassion when dealing with patients and protected their privacy and dignity. However, the trust has supplied information to show these policies were in date but these were not displaying when accessed on the inspection.