Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. Earning British Airways Avios. BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. Please have your booking reference ready when you call. Earn miles Email: ba.1.museum@ba.com If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. Please note that this form isnot intended to ask staff travel related questions. This website is using a security service to protect itself from online attacks. Flying on a stand-by ticket can be challenging. The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. If you need to cancel your booking, please log into Manage My Booking to see the options available to you. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. 2 . Website: www.ba.com/heritage Screen Reader users press Enter to select a Filter by product. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. All airports with self-service check-in kiosks. From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) Claim baggage-related expenses or compensation. No special service requirement is permitted when travelling on standby travel. If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. Your booking reference consists of a combination of 6 letters and numbers e.g. The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. You'll need your staff number/user ID and a BSAFE password to log into this system. Your IP: Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. It will include unlimited mileage, tax and all insurances needed to drive the vehicle. If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. Report a missing or damaged bag or contents. Answer Id 1957 Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. 2011 BA Clubs Regus 450 Bath Road, Longford. Does my passport need to be valid for a certain length of time after my trip? To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. Sean first joined British Airways in 1998, where he began his career as a financial analyst. Eliminating the need for you to check your booking details and request booking services . You are just a number to management, nothing individual. If offered, we ask that you politely decline. Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. Emails found on company website info@ba.com 50% Support 10 10 Emails found on 3rd party websites tim.price@britishairways.com 99% 0 0 Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. On Business is our loyalty programme for small to medium sized businesses. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. Up to 5 Use this form to log in to your account or to create an account for the British Airways executive club. 159.65.154.158 19,209 talking about this. The majority of our calls are managed by British contact centres. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . (business & personal). You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. USA: (Secure Flight data item added 18AUG10). The airport pair on your coupon must match the flight on which you wish to travel. Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. British Airways employs 26,533 employees. Please visit our Help centre for more support if you have a question about your booking or flight. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. 01, 02 and 03 numbers are included in allowances else geographic rate. Filter. AB2CD3. Contact the airport you were in or flying to when you lost your property. Looking for a particular British Airways employee's phone or email? If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability. BA IT Support Centre Please note this number is only available when calling within the UK. While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. Cloudflare Ray ID: 7a2c63981fec32af How can I correct a mistake with one of the names in my booking? AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. Welcome to our official Facebook page. Telephone: 0344 493 0787 option 2 (calls charged at local rate) Daily: 08:00-20:00 Enquire about changes to an existing flight booking Telephone: Check if you're able to change your booking online. You may also receive a text message if you have registered your mobile/cell number. This point is immediately before Security. Please contact your preferred travel agent for bookings of 10 or more people travelling together.