tvOS 14. Its not an intermittent issue, it just stopped working after a Apple TV software update. This setup allows the buttons on the Siri Remote to control the receiver volume via HDMIline of sight not necessaryand sleep/wake will turn everything off/on. I tried moving the old remote to the other side of the house to avoid some weird data/connections being sent to that one, but it's still having the same issue, no volume on new Siri remote even though it said it connected fine. I have HDMI Control turned on on all three devices, and Apple TV's volume control is set to Auto. I can control my Sony TVs speaker volume with the physical Apple TV remote, but not with my iPhone Control Center virtual remote. Cannot control volume on Apple TV using iPhone, User profile for user: Pick up the remote for your television, soundbar, or audio receiver. Apple TV 4K, unplugged all hdmis and power to all devices. Until then, the products no longer communicate effectively. iPad iPad Pro (6th generation) Developer Apple Inc. When it prompted that I press and hold the + for volume I did so and it read it correctly. How To Fix Apple TV Remote Volume Not Working. This site contains user submitted content, comments and opinions and is for informational purposes I got a second ATV (4K 1st Gen) connected to a Sony soundbar and TV and switched it with my main ATV (4k 2nd Gen). Aug 22, 2020 11:17 AM in response to greatvovan. Also, make sure the batteries you are using on the remote arent too old or defective, in which case you would need to purchase new batteries. I have a new Apple TV and I am using with a relatively new Samsung TV. Learn how to control Apple TV with iOS or iPadOS Control Center. TV Setup (all audio from TV speakers) My Volume Control & Mute is not working on my new Siri Remote. On your TV, switch to another HDMI source, like an Xbox console or Blu-ray player, and then switch back to the HDMI source with your Fire Stick. Sony 75 X9500H and a Samsung Q870A. This is incredibly frustrating and I have to trouble shoot and reset/relearn the remote every time. Nothing worked. If the cable is broken, it can cause the problem. omissions and conduct of any third parties in connection with or related to your use of the site. ARC and volume control are 2 separate things, Although if your TV supports one, it probably supports the other. It doesnt work or follow the volume up or down command. User profile for user: It sounds to me that this is an issue with Apple TV and Samsung Soundbars. I have sound and can use my normal tv remote to turn the volume up and done . Press and hold Back (or Menu) and Volume Up for five seconds. Go to ATV settings. All postings and use of the content on this site are subject to the. Refunds. Step 5. On the all-new Siri Remote, press the power button to turn on your TV/receiver and Apple TV. ask a new question. However, in lieu of enhancing the general performance, Apple TV might have overlooked the proper management of the remote volume functionality. once the remote wakes up the Apple TV it will then allow the connected TV to also turn on and switch to the appropriate input). provided; every potential issue may involve several factors not detailed in the conversations Click on "Learn New Device". For quick reference: Point your remote at your Apple TV. emelia22. In addition, you should try a different type of content. Apple Remote Volume Not Working: Restart your Apple Remote Im no longer able to control volume and mute on my Pioneer receiver. Once youve set up the Apple TV volume control, keep in mind that it communicates via infrared (IR). Press and hold the TV icon button and volume down button at the same time for ~5 seconds until you see the remote's status light flash off then back on. Affected Apple TV owners immediately took to the community forum to report about the same. Having personally experienced several some issues with Volume, I decided to do my fair share of research on Apple TV remote. After the process is complete, your Apple TV not playing sound will be fixed. Apple disclaims any and all liability for the acts, Apple TV HD Siri remote volume and mute controls stopped working. To start the conversation again, simply The remote does successfully control power of the TV, and it works for everything else. audio. You will receive a "Connection Lost" notification in the corner of the TV screen, and then the . If your Apple TV sound is still not working, odds are that the changing of audio output can give the results. I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. I have activated Simplink (the LG name for HDMI-CEC) on the TV via All Settings > General > Devices > HDMI Settings > SIMPLINK (HDMI-CEC) I have enabled Control TVs and Receivers" on the Apple TV via Settings > Remotes and Devices > Control TVs and Receivers. I guess IR signals are different for different TV makes and I never set up make/model of my TV Aug 19, 2020 7:31 AM in response to greatvovan. Go to Settings > Remotes and Devices > Volume Control on your Apple TV 4K or Apple TV HD. As above, the physical remote works with IR. The other functions are tied to the Apple TV. When there are no results, you can also . Is there anything i can do?? This cloud-based devicemanagement software allows you to remotely configurethe devices your team uses on a daily basis (such as iPads, iPhones, Mac computers, and more), giving you the ability tosetup new equipment,addapps, manage security features, and much more. ask a new question. My Apple TV 4K+ Volume Feature Not Working. Since Ive compiled everything I learned into this post. Volume control on 4K Apple TV not working My volume control on my Apple TV 4K remote was working. Check Sound Settings (Volume Settings) Check your iPhone's volume settings (sound settings) to make sure that volume buttons aren't disabled. Then in the middle of a TV watching session the Siri remote stopped controlling the volume! To begin, connect your Apple TV to your Television through HDMI. You can either order directly from Apple, or you can order from a third party. Here's what it looks like on iOS 11 beta's Control Center Apple TV control on my ATV4 with tvOS 11 beta. Street, Suite 108 If the Apple TV is telling the Sony TV via HDMI to raise the volume, then it shouldnt matter which remote Im using to control the Apple TV, right? Restart your Fire Stick. however current setting is set to auto (receiver via HDMI) this option only appears as auto and not listed as an option in the drop down. Does the problem go away for a while after a soundbar restart? Subscribe to our Insider program today and take advantage of a limited-time 30-percent discount, plus an extra 10 percent if you're a senior, veteran, or service personnel! Make sure that the remote is about three inches from the Apple TV. "Press and hold the TV/Control Center button and the Volume Down button at the same time. The physical Apple Remote uses IR to send the volume . Have you ever asked, "why did my Apple TV Remote stop controlling volume?" I have a clear view of the IR receiver, and have only had this problem with this specific TV. Remove any obstructions to the transmission between the Apple TV and the Siri Remote so that the remote can make direct contact with the IR sensor on the Apple TV. You shouldn't have to use IR. You can also check out the workaround in video format below: So, if you press the home button and volume button simultaneously, you might have a chance that your Apple TV remote starts adjusting volume again. Keep your Apple TV connected to power till the process is complete. When the Connected notification appears, you can use your remote. Apple TV 4K remote unable to control display volume a few hours ago, the volume control buttons on my apple tv 4K remote suddenly stopped working, and i haven't been able to control my television's volume ever since. From the control centers main screen, open the Apple TV remote app on your iPhone. The weirdest part, is my old remote sitting in the room worked for volume but nothing else. I have HDMI CEC turned on in the TV settings. HDMI-CEC is working for other functions, including turning on/off the Samsung TV when I wake/sleep Apple TV, so not sure why volume control isn't working. Then navigate to the Volume Control section. Volume control through the software remote on your phone would require an audio receiver that supports Volume Control over CEC. Any tips or experiences? I can still use my Hisense TV remote to control TV volume, but Ive now lost the ability to use the Apple Siri Remote volume controls. Step 3: Head to Apple Settings . Anyway, I fear the odds are high that we are talking of more than one problem in more than one company's product(s). Step 2: Check the batteries. The CEC soundbar control mostly works - volume up always works, but volume down seems to get "stuck" at a random level.you can volume up from there but volume down always gets stuck at that same level until mute or restart. I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. Still it has been working for months until there was a tvOS update. Owing to the tvOS 15.6 update, the Apple TV remote volume control has now become absolutely unusable for some. Sometimes, a simple repairing process may fix any temporary snags with your remote control device. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Ive tried everything mentioned in this forum and I cannot get it to work. Then plug the device back in. 1-800-MY-APPLE, or, Set up the Apple TV Remote on your iPhone or iPad, If your Apple TV remote isn't working - Apple Support, If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Sales and Step 2: When the Apple TV light starts flashing, release the buttons and check the 'Connection Lost . My Apple TV 4K+ remote is generally working except for its volume control feature which is non responsive. only. Head here. In other cases, the volume button doesnt work at all. 127,075 points. During playback, you can control your TV or audio/video receiver volume with the Siri Remote. If that doesn't work, restart the Apple TV by pressing and holding the Menu and . Jan 13, 2011 3,979 607 Estonia. Choose 'Settings' and go to 'Audio & Video'. @Anthony, Apple TV 4k - Volume Control does not list my CEC soundbar, but I can control volume via "Audio Output" screen. I tried all the options I could find online including adding a new device where it had me hold the volume buttons, holding menu and volume up to repair the remote and power cycling it. Long story short: I updated the firmware on my Samsung HW-Q800A Soundbar, installed two software updates (one was a major version update) in my LG CX TV and updated to tvOS 15.5.1.still no luck. If both devices are connected to the same WiFi network, the Apple TV Remote app for iPhone and iPad may be able to operate your TV. However, as with any other electronic device or software, it is entirely plausible that you run into different kinds of errors while using it, with sometimes the device plunging to a complete failure. Heres the Real Fix! That's not really possible for a trash writer like me but I still try. Available in Black and Saddle Tan, this compact bag is stylish and practical. Aug 22, 2020 11:54 AM in response to greatvovan. If your remote still isn't working as expected, try restarting your remote. I am still able to control volume using the stereo remote, but I'd rather not have to juggle two . 1-800-MY-APPLE, or, Sales and #appletv #appletv4k #appletvremote 1 Answer. If it's not, set it to that and give it a . doesn't matter which app. May 23, 2022 1:08 PM in response to mikereed36. When I do this, my LG Magic Remote volume button does not register to the Apple TV that I am increasing the volume, even though the volume is increasing on the tv. Does it send signals for all known brands? User profile for user: The problem is persistent and doesnt go away after a restart unfortunately. Guys, thanks, but it is not necessary to repeat what has already been said :-) The first response actually answers my question, but it does not mean that I can't have additional questions. Any suggestions on connecting my Apple TV to this new LG C1 so I am able to control Power, Source, and most importantly Volume would be greatly appreciated. The standard Apple TV remote and iPhone/Siri remotes behave the same way. Since the Apple TV Remote utilizes an IR Sensor to regulate the volume, you should clean both the receiver and the remote. You must first unpair the Apple remote with the Apple TV to repair it, which is a simple process and will take a few seconds to complete. NOTE: Performing a Factory Reset may also help resolve the issue. The "home theater controls" did nothing for me. So I am wondering how does an Apple TV physical remote know what codes to use with my TV that is connected to Apple TV? any proposed solutions on the community forums. Connect your Apple TV and iDevice to the same Wi-Fi network. It seemed to learn the IR signals just fine. I do not have cable and use the Apple TV as my main source of entertainment. All postings and use of the content on this site are subject to the. Thank you for allowing us to support you. TV via IR will control the volume for TV directly (not via the Apple TV box), presumably the same way as before enabling CEC. Apple disclaims any and all liability for the acts, After this it said I could control volume. If the issue occurs during this sound test, visit our Support Center to request service. I recently got the LG C1 TV and I can't connect my Apple TV remote to control tv settings, such as volume. I can use the siri remote app on my iPhone to control the AppleTV but this also does not solve the problem. It is not the same as trying to use one TV's remote to control another. May 22, 2022 11:05 PM in response to Azanella, May 22, 2022 11:05 PM in response to @Anthony. The digital world offers many possible pitfalls where a user could lose their access to critical data or give away information they didnt mean to. My Apple TV is connect via HDMI to LG CX and my LG CX is connected via hdmi eARC to a Samsung Q950a volume down function via Apple TV remote not working. any proposed solutions on the community forums. rkaufmann87, User profile for user: PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Well thats too bad Since the volume control issue is consistent using both the Siri Remote and the iOS remote, this points back to soundbar or TV settings. Follow these steps to restart your remote. No updates installed on the soundbar in the meantime, May 23, 2022 10:41 AM in response to baeda_. If so, thats another indication that the ATV4K, your TV and soundbar are configured correctly (HDMI CEC functions properly enabled everywhere), and that the Siri Remote needs to be reset. Apple TV remote volume not working is a common problem that happens to many people and most of the time, it can be fixed easily with no need for any repair. Checking for updates is typically only needed when the issue started with the previous software update. the strange part is I can still turn my tv off using my apple remote meaning the CEC feature is still working , just not for volume control . -For example: When the macOS updated from Catalina to Big Sur most HP printers stopped connecting and working with Mac computers until they received the update from their manufacturer. Nevertheless, well keep an eye on the developments about the Apple TV remote volume control issue and update the article accordingly. Weaving a little bit of life into the articles I write. My Apple TV remote works the volume but does not work the box, My Apple TV remote is not working the Apple box, My Apple TV 4K remote volume works some times and some times not. Press and hold the Right and Menu keys for six seconds to fix the Apple TV Remote. This sort of partial function usually indicates the remote needs to be reset, then paired again with the ATV4K. We would love to provide you support on this. The status light onyour Apple TV will turn off and on again. has anybody else experienced this? Then wait 5 to 10 seconds for a Connection Lost . The Apple TV will let you know that the remote is successfully paired with it. Apple TV HD, It will help you protect yourself online with easy tools. If you can't control your TV or receiver with your Apple TV Remote - Apple Support. Apple may provide or recommend responses as a possible solution based on the information any proposed solutions on the community forums. Apple may provide or recommend responses as a possible solution based on the information Looks like no ones replied in a while. But cannot control the volume using my Apple TV remote nor the remote on my phone . Press and hold the TV/ Control clear button and the Volume down button simultaneously at the same time. This site contains user submitted content, comments and opinions and is for informational purposes I have Apple TV 4K and I am able to control TV's volume through HDMI cable using the native remote control. 1-800-MY-APPLE, or, If your Siri Remote or Apple TV Remote isn't working, Sales and I just got a new TV, and after I connected my Apple TV I can't control the volume using the remote. It should be set to Auto via IR (TV ). omissions and conduct of any third parties in connection with or related to your use of the site. Jun 1, 2022 8:34 AM in response to mikereed36. User profile for user: call Ensure HDMI-CEC is enabled in your TV or receivers menu, using the remote control included with your device. If the volume can be adjusted using the volume buttons on the TV, but not the remote control, then reset the remote control to factory specifications. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. Looks like no ones replied in a while. Similar for the Siri Remote: with a compatible receiver in the setup, volume control through CEC is an option.